Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $40 per person 18 and older occupying the apartment. You must also pay a $100 holding fee to reserve your unit at the time of applying. All application fees are non-refundable.
You can securely apply from the convenience of your home by visiting the Floor Plans page of our property website here, or from the link on our homepage. You can also stop in the office for a paper application (Spanish application only) during business hours.
Water, Sewer, Trash, and Pest Control are billed to you monthly through the property ($42 one bedroom or $52 two bedroom). Residents are responsible to set up electric service through Evergy and gas through Black Hills Energy prior to move in.
The security deposit starts at $250 and can go up to a full month of rent. The fee is based on rental history, job history, and credit history. It must be paid in full within three weekdays of application approval or your application will be moved to the wailist.
Rent is always due on the 1st of the month and a $100 late fee is assessed on the 4th of every month (even Sundays and holidays). Rent must be in before midnight on the 3rd of the month.
The most convenient way you can pay rent is by setting up your online account on our website or mobile app. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. Zego/Paylease, available at any local Walmart or Dillons money center, allows you to pay your rent using cash, money orders, or credit cards (there is a fee to use Zego). We also partner with Flex, which splits your rent into payments.
Up to 2 pets, cats or dogs, are allowed. The one-time, non-refundable Pet Fee is $300 to register the first pet and an additional $200 to register a second pet. Monthly Pet Rent is $40 for 1 pet and $75 for 2 pets. Emotional support animals and service animals are also allowed. Please contact the office for more information.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 30-day notice is required before vacating your apartment, and the lease buy-out fee is $1,500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer a $200 resident referral program throughout the year and would love for your friends and family to join our community. Make sure your referral mentions your name on their application to qualify!
You may call the office, send an e-mail, or leave a message with the answering service. The best method to submit work orders is online through our Monarch Resident Services app. All emergency work orders need to be called in 316-444-1659. Please do not submit work orders online for emergencies.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Our community participates in the Cox Quick Connect Program, which gives you one month of free internet! Visit their website to take advantage of this deal here.
Yes! We do require renters' insurance, but we also offer a waiver program at $15 per month for those who choose not to obtain coverage from an insurance carrier. If you elect to obtain coverage, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
No personal grills/turkey fryers, etc. are allowed on the property. We have provided an outdoor dining area with stationary stainless steel grills available for resident use.
If you are locked out of your apartment during business hours, you can come to the leasing office to be let back into your apartment. If it is outside of office hours, please contact a local locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee. If it is outside of office hours, please contact a local locksmith.
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